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Aug 19, 2005, 10:13 am
#1
tristan727
Original Poster
Join Date: Jul 2004
Location: England
Programs: PC Amb., BA Blue
Posts: 5,418
Z Class on KLm
Sorry, but have spent 15 minutes trying to find out info. here - just need to know what is Z class is on klm (l/haul), and what it gets you - and if anyone has a handy booking class table for klm. thanks!
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Aug 19, 2005, 10:28 am
#2
monahos
Join Date: Aug 2001
Posts: 3,673
Here are some fare rules ex-Switzerland for WBC and coach. Note that the rules (especially for coach fares) vary among markets; the relevant ones can sometimes be found under 'special offers/market fares' on various KLM national websites.
Z is restricted business, the restrictions being a fee for stopovers and changes.
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Aug 19, 2005, 10:51 am
#3
tristan727
Original Poster
Join Date: Jul 2004
Location: England
Programs: PC Amb., BA Blue
Posts: 5,418
thanks!
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Aug 20, 2005, 11:50 am
#4
alanw
Join Date: Mar 2002
Location: BCN
Programs: BA Gold · VY apologist
Posts: 8,555
You can typically get a Z fare in any market 50 days out but sometimes they show up much closer in as well. Last summer about this time they were running a promo on both KL and AF with a week's notice or so.
Aug 20, 2005, 11:46 pm
#5
TrayflowInUK
Join Date: Jan 2004
Location: SYD+TYO+GFK
Programs: UA 1K, QF Plat, VA Gold, IHG Spire Ambassador, Hilton Diamond, Marriott Gold, Coles FlyBuys
Posts: 2,806
Correct, and I managed to snag two Z fares from HAM to the US in October and November last year with about the same notice - 7 days. Was pretty impressed since, as alanw rightly points out, many airlines have a 50-day advance purchase rule.
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Aug 20, 2005, 11:50 pm
#6
TRAVELSIG
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Z Fares are excellent value- be careful, though, as they sometimes come with a No Changes Permitted rule- and they stick to their guns on this!
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Aug 21, 2005, 3:08 am
#7
alanw
Join Date: Mar 2002
Location: BCN
Programs: BA Gold · VY apologist
Posts: 8,555
Delta just did that to me on an I fare last week (I is their Z) - this is basically a discounted Y fare with a seat up front. You have to be careful, as travelsig said.
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Aug 21, 2005, 6:40 am
#8
Internaut
Join Date: Jan 2003
Location: Manchester, United Kingdom
Programs: Hilton Gold, Priority Club Blue, SPG Gold, Sofitel Gold, FB Ivory, BA Blue
Posts: 8,494
Looking at my most recent flights (where we required some flexibility), Z class for short haul means no change on the outbound flight with a £50 charge to change the return. These were all flights inside Europe so T&Cs may be different for long haul.
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Aug 22, 2005, 3:09 am
#9
Papa Hotel
Join Date: Jan 2004
Location: AMS
Posts: 368
Originally Posted by Internaut
Looking at my most recent flights (where we required some flexibility), Z class for short haul means no change on the outbound flight with a £50 charge to change the return. These were all flights inside Europe so T&Cs may be different for long haul.
That's weird. I travel on European Z fares quite frequently and I can always change or cancel them without penalty. 
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Aug 23, 2005, 8:45 am
#10
TRAVELSIG
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Originally Posted by Papa Hotel
That's weird. I travel on European Z fares quite frequently and I can always change or cancel them without penalty.
Example:
Date Time Flight Depart Arrive Class Status Bag
28AUG 23.05 KL 0878 BANGKOK BKK AMSTERDAM AMS Z OK 30K
29AUG 09.50 KL 1653 AMSTERDAM AMS VENICE VCE Z OK 30K
28AUG KL 0878 / not valid before 28AUG/ not valid after 28AUG
29AUG KL 1653 / not valid before 29AUG/ not valid after 29AUG
Restrictions: NONEND/NONRF/RESA EUR 100 *
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Aug 23, 2005, 9:23 am
#11
Papa Hotel
Join Date: Jan 2004
Location: AMS
Posts: 368
TRAVELSIG:
Originally Posted by Papa Hotel
That's weird. I travel on European Z fares quite frequently and I can always change or cancel them without penalty.
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Aug 23, 2005, 1:24 pm
#12
Internaut
Join Date: Jan 2003
Location: Manchester, United Kingdom
Programs: Hilton Gold, Priority Club Blue, SPG Gold, Sofitel Gold, FB Ivory, BA Blue
Posts: 8,494
My last European flights (NUE->AMS->MAN) were Z on the return and I needed to change the return a couple of times. My travel agent confirmed a £50 fee.
Edited to add: I believe the outbound flights were restricted economy though with both outbound and return being the cheapest tickets my employer could obtain for this route.
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Aug 24, 2005, 6:08 pm
#13
Papa Hotel
Join Date: Jan 2004
Location: AMS
Posts: 368
Originally Posted by Internaut
My last European flights (NUE->AMS->MAN) were Z on the return and I needed to change the return a couple of times. My travel agent confirmed a £50 fee.
So that means that the fare rules differ from country to country.
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Aug 25, 2005, 11:56 am
#14
Internaut
Join Date: Jan 2003
Location: Manchester, United Kingdom
Programs: Hilton Gold, Priority Club Blue, SPG Gold, Sofitel Gold, FB Ivory, BA Blue
Posts: 8,494
Perhaps. However, I know that my employer will instruct the travel agent to get the cheapest ticket possible (should have gone LH based on price but the task at hand required a little flexibility). Going out, the tickets were most definitely economy, changeable for a fee. Going back, I was in KLMs idea of a short haul business class product (am I seeing signs of improvement here)? We needed to change both the outbound and the return flights and had to pay the fee for each change.
Perhaps the fee is because the itinerary is mixed economy/business?
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Aug 26, 2005, 4:30 am
#15
TRAVELSIG
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Originally Posted by Papa Hotel
So that means that the fare rules differ from country to country.
No....there are actually different rules within Z- depending on which Z fare you book (by the way, there is no way to find out short of calling the reservation office- and they are frequently confused too!). This is very frustrating and, you are right, confusing. If an agent refuses to change your ticket, call back, call back, call back- just make sure they don't get mad and put a note on your file (I had an agent do this once- had to involve the manager for all of Italy to UNLOCK the file!). Such a friendly call centre at AMS.....
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