What Is an Experian Credit Report? | Capital One (2024)

A credit report is a document that provides a detailed look at your credit history and financial habits. It shows whether you’ve been consistent and on time with monthly payments on your bills and outstanding debts. It can also show negative information, like bankruptcies, foreclosures or repossessions.

These reports are used to calculate credit scores and help companies determine your creditworthiness—or how likely you are to repay your debts on time. And credit reports can be important when it comes to understanding the full picture of your financial well-being.

One of the most frequently used credit reports comes from Experian, one of the three major credit bureaus. Read on to learn more about Experian credit reports and what you need to know while looking at yours.

Key takeaways

  • Experian credit reports contain personal information like your name, address and Social Security number (SSN); details about your credit and collections accounts; and records of recent soft and hard inquiries.
  • By checking your Experian credit report on a regular basis, you can have a better sense of what aspects of your financial life might be causing fluctuations in your credit score.
  • Monitoring your credit can also alert you to any inaccurate information being reported or possible identity theft attempts.
  • Experian makes it easy to freeze and unfreeze access to your credit reports and to dispute any errors you may find—and all of this can be done for free on their website.

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Experian, Equifax and TransUnion: What’s the difference?

Experian, Equifax® and TransUnion® are the three major credit bureaus that compile credit reports.

None of these credit bureaus are considered more important or authoritative than the others. But it’s important to be aware that some information might differ between the credit reports produced by each of these companies. This is because not all lenders report a borrower’s credit information to all three bureaus. And not all lenders check with all three bureaus to verify a consumer’s creditworthiness. So the data one credit bureau has to work with while building a credit report can be different from what another credit bureau uses.

What’s on your Experian credit report?

As you read through your credit report from Experian, you can expect to find the following details:

Personal information

The personal information found on your Experian credit report can include names and addresses associated with your credit, SSN variations, your birth year and any phone numbers you have. It can also include the names of co-signers on loans or lines of credit, the names of your current or former employers, and personal statements like credit freezes or fraud alerts.

Accounts

The accounts section of your Experian credit report can include revolving credit accounts and installment loans, your payment history on those accounts, and up to two years of your reported monthly balances on the accounts. Keep in mind that what exactly appears on your report may depend on the method you choose to access it.

And remember: Lenders aren’t always required to report account information to the major credit bureaus—so not all of your accounts may appear on your Experian credit report.

Collections

In your Experian credit report, the collections section can include account information about the type of collections taking place and your payment information for those collections. It can also include any personal or creditor notes and collector contact information.

Public records for bankruptcies

The public records section of your Experian credit report may include the name of the court where your bankruptcy was filed, the record type, filing and status dates, and reference numbers.

It may also include any personal statements that have been made to express your disagreement with the outcome of any previous legal disputes. These can be written from scratch, or you can choose to use a pre-written statement.

Credit inquiries

This section details who has looked at your credit report—known as a credit inquiry or credit check. When a credit report is checked, the credit bureau will log that check as either a hard or soft inquiry.

Soft credit inquiries don’t affect credit scores and include checking your own credit report or receiving a pre-approval offer from a credit card company. They can stay on your report for up to two years and are visible only to you—not lenders.

Hard inquiries happen when you apply for credit or a service like phone, cable or internet. A hard inquiry can impact your credit scores and stay on your report for up to two years.

How your Experian credit report can help you

Your Experian credit report also contains detailed information about the factors that might be influencing your credit scores—like payment history, credit history length, credit mix, amount of debt and amount of new credit. Monitoring your credit can also help ensure that all of your information is accurate.

How to get a free Experian credit report

You can get free copies of your credit reports from Experian, Equifax and TransUnion by visiting AnnualCreditReport.com.

Monitor your credit with CreditWise from Capital One

CreditWiseis another great way to monitor your credit. CreditWise gives you access to your TransUnion credit report and helps you discover key factors that impact your VantageScore 3.0 credit score. And it can also give you alerts from two of the three major credit bureaus, TransUnion and Experian, when there are important changes to your credit reports.

CreditWise is free and available to everyone—even if you’re not a Capital One account holder.

Who can see your Experian credit report?

Not just anyone can request a copy of your credit report from Experian. The Fair Credit Reporting Act (FCRA) places firm restrictions on who is able to see your credit report and the reasons they can give for needing access to it.

If you’re applying for insurance, a loan or a line of credit, your provider or lender may request a copy of your credit report. This is also the case if you’re applying for housing, utilities or a new job.

However, if someone makes a request to access your Experian report that isn’t supported by one of these reasons or one of the more specific instances listed in the FCRA—getting subpoenaed or having to pay child support, for example—they can’t access your information.

How to freeze and unfreeze your Experian credit report

There are times when it might be a good idea to freeze your credit to safeguard your personal information and protect yourself from identity theft.

To do this through Experian, you simply sign up for a free account on their website. Then, you can place a freeze that will limit access to your credit file. You can also set up alerts to be notified if and when your freeze status changes.

You can also schedule a “thaw” and unfreeze your credit at any time through your account.

How to dispute errors in an Experian credit report

If you come across errors in your personal information when monitoring your credit report, it’s important to know how to report and dispute them.

Experian has an online dispute center where consumers can submit information and documentation to highlight inaccuracies on their credit report for free. These disputes can be submitted virtually, but they can also be sent in by mail or over the phone.

FAQ about Experian credit reports

Below are some of the most frequently asked questions about credit reports from Experian.

Experian isn’t a credit-scoring company likeFICO® orVantageScore®. But it recognizes their scoring models as the go-to benchmarks for accurate credit scores.

Here’s a breakdown of each of theircredit score ranges:

FICO

  • Exceptional: 800+
  • Very good: 740-799
  • Good: 670-739
  • Fair: 580-669
  • Poor: Less than 580

VantageScore

  • Exceptional: 781-850
  • Good: 661-780
  • Fair: 601-660
  • Poor: 500-600
  • Very poor: 300-499

Based on these scoring models, Experian says that they generally consider a credit score of 700 or above to be good, but they acknowledge that some lenders may establish their own definitions for what they consider to be agood credit score.

Yes. Along with TransUnion and Equifax, Experian is recognized by financial institutions around the world as a safe, authoritative and trustworthy credit reporting agency.

Experian Boost is a service offered by Experian that can help you boost your credit score by establishing a positive credit history out of your consistent on-time payments on rent, utilities and other monthly expenses. It’s free, and it can help those with little or no credit see a potential increase in their FICO score.

If you’re looking for other ways to boost or build your credit, Capital One offersfair and building credit cardsthat can help you to achieve your credit goals with responsible use.

In a nutshell: Experian credit reports

When it comes to building financial literacy and gaining a better understanding of your own financial standing, it can be helpful to request a copy of each of your credit reports—including Experian’s. You can make sure all of your information is current and accurate. And if you find that your credit could use some improvement, you can identify the areas that need the most work and establish a plan to get yourself back on track.

If you’re interested in learning more about reports produced by the other two major credit bureaus, check out Capital One’s articles on TransUnion credit reports and Equifax credit reports.

What Is an Experian Credit Report? | Capital One (2024)

FAQs

What Is an Experian Credit Report? | Capital One? ›

Experian credit reports contain personal information like your name, address and Social Security number (SSN); details about your credit and collections accounts; and records of recent soft and hard inquiries.

Does Capital One use Experian? ›

Capital One appears to use all three major credit bureaus—Equifax, Transunion and Experian.

What does an Experian report tell you? ›

A credit report is a record of your history managing and repaying debt, often organized into several distinct sections: personal information, accounts, inquiries, collections and public records. Experian, TransUnion and Equifax now offer all U.S. consumers free weekly credit reports through AnnualCreditReport.com.

What is the Experian credit report? ›

Experian CIR (Experian Credit Information Report) refers to a detailed record of your credit history i.e. details of your past and loans and credit cards, etc. It also contains information about your identity, account details, and payment history and much more.

Why is my Capital One credit score different from Experian? ›

The three credit bureaus are different companies, and each one maintains its own credit report information. As such, it is likely that your three credit reports will be at least slightly different at any point in time.

What day does Capital One report to Experian? ›

Capital One reports to the credit bureaus on a monthly basis, usually on the monthly statement closing date or a few days after. Capital One doesn't disclose exactly when they report to the major credit bureaus (Experian, Equifax, and TransUnion).

What exactly does Experian do? ›

We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

What is a good Experian credit score? ›

For a score with a range between 300 and 850, a credit score of 700 or above is generally considered good. A score of 800 or above on the same range is considered to be excellent. Most consumers have credit scores that fall between 600 and 750. In 2022, the average FICO® Score in the U.S. reached 714.

How accurate are Experian credit reports? ›

Credit scores from the three main bureaus (Experian, Equifax, and TransUnion) are considered accurate. The accuracy of the scores depends on the accuracy of the information provided to them by lenders and creditors. You can check your credit report to ensure the information is accurate.

Does Experian credit report show everything? ›

Your credit report includes things like: Your full name and date of birth. Your electoral roll information (i.e. whether you're registered to vote at your current address) A list of your current credit accounts, as well as those you've closed and settled within the last six years.

Does everyone have an Experian credit report? ›

It's possible to not have an Experian credit report if you have not opened a credit account or if none of your accounts are reported to Experian. Because credit reports record your history managing credit, you won't have one if you've never had a credit account.

What is a poor Experian credit score? ›

What is classed as a bad credit score? When it comes to your Experian Credit Score, 561–720 is classed as Poor and 0–560 is considered Very Poor. Though remember, your credit score isn't fixed.

Is Experian your FICO? ›

Experian and FICO aren't the same thing. Experian is a credit reporting agency that also offers consumer credit monitoring products. FICO is a scoring model. A service called myFICO offers similar consumer credit monitoring products to Experian.

How accurate is Capital One credit score? ›

CreditWise gives you an accurate representation of your credit health, as it sources your credit information directly from your TransUnion credit report and updates your VantageScore® 3.0 credit score as often as daily.

Which credit report is most accurate? ›

Of the three main credit bureaus (Equifax, Experian, and TransUnion), none is considered better than the others. A lender may rely on a report from one bureau or all three bureaus to make its decisions about approving a loan.

Which credit score is used to buy a house? ›

Mortgage lenders typically use FICO® Scores from each credit bureau to help determine your loan eligibility and terms. Many mortgage lenders sell the mortgages they issue to the government-sponsored enterprises (GSEs), Fannie Mae and Freddie Mac.

Which banks use Experian? ›

Which Credit Card Companies Use Experian?
  • American Express: American Express is known to use Experian the most compared to other credit card companies. ...
  • Bank of America: Bank of America also usually uses Experian for about 80% of the time to pull credit reports. ...
  • Chase: ...
  • Citi: ...
  • Wells Fargo:
Aug 30, 2023

What credit score does Capital One require? ›

You need a credit score of 700 or higher (good to excellent credit) to get the best Capital One credit card offers. Other options are also available for people with lower scores, as it is possible to get approved for Capital One credit card with limited credit history or a bad credit score.

What credit monitoring service does Capital One use? ›

CreditWise from Capital One is credit monitoring and much, much more. In addition to monitoring your credit, CreditWise scans the dark web for your Social Security number and email address, alerting you to potential identity theft and fraudulent activity in your name.

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