Overview
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Read moreRecent Reviews
TrustRadius Insights
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Godaddy is the best web service provider there is
8
out of 10
July 14, 2023
I have bought domain names and hosting services from Godaddy . They make it easy for me to buy a domain in minutes without any hassle. …
GoDaddy user for the last 15 years
7
out of 10
April 08, 2022
Incentivized
I use GoDaddy for the last 15 years for domain names. I also used GoDaddy in the past for dedicated hosting services for a few years. …
Good Value for the Money
8
out of 10
April 04, 2022
Incentivized
We use GoDaddy to host our website. Since the website is a necessary part of any small business today-- especially a print newspaper, we …
Great customer service. Highly recommend!
8
out of 10
March 31, 2022
Incentivized
We used the service for Affordable Hosting services for our website. It was very good customer service when we used it. They always …
Website Hosting, Building, and Maintaining
10
out of 10
March 31, 2022
Incentivized
I use GoDaddy for managing 3 websites at this time, and I am looking to add more as well. I really like their website builder. I would say …
GoDaddy is the One-Stop Shop
9
out of 10
March 31, 2022
Incentivized
We use GoDaddy to design, host, and maintain our two podcast websites. The quality of the sites gives our shows that added credibility …
GoDaddy offers value for your money in some areas, but watch out in others!
8
out of 10
March 03, 2022
Incentivized
GoDaddy is simple to use and provides privacy options for the who.is database. They also lock domains by default as an extra layer of …
Decent for Domain Registration but Reconsider Hosting
4
out of 10
February 23, 2022
Incentivized
As a website developer, I support clients with their domain registration, web hosting, and development needs. Some clients come to me with …
GoDaddy Offers Great Customer Service And Value
10
out of 10
February 22, 2022
Incentivized
For over a decade, we have used GoDaddy for domain management, Linux hosting and WordPress hosting, web security, and data backup …
10
out of 10
February 22, 2022
Incentivized
I've been a GoDaddy user for over 10 years. I use them for my own website and I also have built websites for other businesses using their …
Once the leader in the market, now just along for the ride.
3
out of 10
February 21, 2022
Incentivized
They were the original leader when it came to hosting and domain registrations...back in the Danica Patrick days...the good old days. We …
Don't get stuck here like I did
1
out of 10
February 18, 2022
Incentivized
We use GoDaddy to manage domains for our clients whose websites we build and host. We transfer domains to our account and configure the …
Horrible Company- Stay Away!
1
out of 10
November 13, 2021
I have been a Godaddy's customer for many years. I pay them for hosting, backups, and many more products. I host my clients' websites and …
Great Tool for Managing Multiple Domains
9
out of 10
September 03, 2021
Incentivized
We used GoDaddy to manage websites and domains. We utilized the website designer tools for some of our multifamily properties that …
Suits Small and Medium enterprises well
10
out of 10
August 03, 2021
Incentivized
Godaddy is an amazing tool. Our firm is using Godaddy to
host our websites, improve the deliverability of our email campaigns, etc. We …
Awards
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Reviewer Pros & Cons
- Domain name purchase
- Constant phone calls is annoying too
Pricing
View all pricingBasic
as low as $6.99
Cloud
per month with an annual term
Basic
as low as $10.49
Cloud
per month with an annual term
Premium
as low as $13.49
Cloud
per month with an annual term
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
- Wix
- Square Online
- Shopify
GoDaddy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy starts at $9.99.
Wix, Square Online, and Shopify are common alternatives for GoDaddy.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of GoDaddy are from Small Businesses (1-50 employees).
Comparisons
View all alternativesCompare with
Reviews and Ratings
(191)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content?
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
- 5Likelihood to Renew1 rating
- 10Usability2 ratings
- 10Support Rating8 ratings
Reviews
(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
July 14, 2023
Godaddy is the best web service provider there is
Brand Manager
www.codenamedigital.com (Marketing & Advertising, 201-500 employees)
Score
8 out of 10
Vetted Review
Verified User
Pros and Cons
Domain name purchase
Hosting purchase
website builder
The prices can be better
Constant phone calls is annoying too
April 08, 2022
GoDaddy user for the last 15 years
Founder and lead developer
x2line (Computer Games, 1-10 employees)
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
hosting domain names
hosting domain email services
basic webhosting services
The interface for domain DNS services is old and not convenient.
The interface for hosting donain email services is old and not convenient.
Relatively high price for domain renewals/purchases.
April 04, 2022
Good Value for the Money
Verified User
Administrator in Marketing
Media Production Company, 1-10 employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Hosting at inexpensive rates.
Reliability.
Integration with existing platforms.
http to https conversion.
Simply conversion a bit.
March 31, 2022
Great customer service. Highly recommend!
Verified User
C-Level Executive in Marketing
Marketing & Advertising Company, 1-10 employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Hosting
Customer service
Affordabiliy
Guidance
Support
Keep low fees after initial promotions.
Offer discounts to current subscribers.
Offer free web hosting change.
Update website automatically when new services available.
March 31, 2022
Website Hosting, Building, and Maintaining
Internet Marketing Manager
Mobile Box (Construction, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Website Designs.
Email Hosting.
Tracking Contact Us Forms.
Video.
Adjusting single font boxes.
Adjusting picture sizes.
Social media post and email campaign scheduling.
March 31, 2022
GoDaddy is the One-Stop Shop
Principal and Owner
AGPR/AlexanderG Public Relations, LLC (Public Relations & Communications, 1-10 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Website templates look great.
Website easy to update.
Easy to share new posts.
Sometimes the sites get a little glitchy.
I wish they offered a way to embed Amazon Associates code into blog posts.
I wish the layouts were easier to navigate. After more than 100 entries, it's laborious to scroll.
March 03, 2022
GoDaddy offers value for your money in some areas, but watch out in others!
Verified User
Director in Information Technology
E-Learning Company, 1-10 employees
Score
8 out of 10
Vetted Review
Incentivized
Pros and Cons
Reasonable prices.
Fast support.
Easy to use interface.
Free who.is privacy.
Free webpage.
Stop selling basic SSL certificates or at least reduce their prices.
Support LetsEncrypt instead.
Lower their annual renewal domain prices, there are cheaper options out there.
Lead Developer
Agreda Communications (Internet, 1-10 employees)
Score
4 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy to register domains
Good at upselling products and add-ons
Very good at advertising
Poor implementation of cPanel interface
Complicated SSL Manangement
Admin/Support intervention required for many tasks
February 22, 2022
GoDaddy Offers Great Customer Service And Value
President | Sales & Marketing Advisor
Spider Marketing Group (Marketing & Advertising, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy User Interface.
Responsive Customer Service.
New Product Discounts.
Some Customer Service Reps are inexperienced.
Renewal prices can be expensive.
February 22, 2022
Verified User
Administrator in Corporate
Retail Company, 1-10 employees
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Registering a domain - I've found their site to be the easiest to navigate
Website builder - their website builder is user friendly
Email hosting - easy to set up and use, wether in an email app or online email.
Wordpress hosting - I have multiple wordpress sites I use under one account
Their customer service is always very helpful and easy to contact.
They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
February 21, 2022
Once the leader in the market, now just along for the ride.
Verified User
C-Level Executive in Corporate
Computer Networking Company, 11-50 employees
Score
3 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Ease of searching available domains
You go to purchase one thing and they sneak multiple things into the cart that you don't need
The price is great for a year, then it triples on renewal
If you call support, you are faced with talking to a computer for 10 minutes before getting a human
February 18, 2022
Don't get stuck here like I did
Verified User
Technician in Information Technology
Information Technology & Services Company, 11-50 employees
Score
1 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
To be quite honest, not much.
Zone file editing is relatively user-friendly.
Bulk transfer tool is nice to have.
Support agents are woefully undertrained, even in knowledge of their own products.
Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
November 13, 2021
Horrible Company- Stay Away!
CEO (Chief Executive Officer)
Rutigliano Marketing LLC (Marketing & Advertising, 11-50 employees)
Score
1 out of 10
Vetted Review
Verified User
Pros and Cons
Nothing.
Negligence.
Dont Take Responsability.
Customer Services.
Resolve problems.
Fix things that they broke.
September 03, 2021
Great Tool for Managing Multiple Domains
Marketing and Communications Manager
Becovic Management (Real Estate, 11-50 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Organizes multiple domains
Simple Interface
Customer Service
Website Designer
Clear renewals/Calendar Feature
Integrations with website design sites
August 03, 2021
Suits Small and Medium enterprises well
Marketing Manager
Mungu Media Pvt Ltd (Marketing & Advertising, 51-200 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Allows Linux, Windows hosting
Hosts unlimited Websites
Helps to improve the deliverability of email campaigns
Has its own state-of-the-art Website builder platform
Ready-to-launch websites templates
Frequent offers and discounts
Provides top-notch Customer Support
Limited Live chat support
Some offers are expensive for short term
Lac of good tutorials
July 14, 2021
GoDaddy for Domains
Verified User
Analyst in Marketing
Oil & Energy Company, 51-200 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Domain name registry
WordPress hosting
Communication with users/buyers
Plug-ins
May 15, 2021
Well Priced
Verified User
Account Manager in Marketing
Marketing and Advertising Company, 1-10 employees
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Keeps domains all in one place
Well priced domains
Decent customer service
Renewals could be more straight forward
Website hosting features are lacking which is why we don't use them for hosting
May 10, 2021
Come Daddy
Verified User
Manager in Marketing
Marketing & Advertising Company, 1-10 employees
Score
5 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Cost is very favorable.
Easy to use.
A lot of undefined (HTML 500) errors occur.
Some intermediate level WordPress plugins can wreck an entire site.
Lately, entire sites crash and are partially responsive - making work impossible.
April 29, 2021
Internet & Small Business Mentor
Anne Theriault Marketing (Marketing and Advertising, 1-10 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy to use and inexpensive to set up.
Customer service is exceptional.
Reliable with fast loading times.
GoDaddy's back end server is a bit complicated.
First time users get great discounts, but price increases significantly after first year.
If you lose your website, they charge a high restoration fee.
March 19, 2020
Waste of time and resources
General Manager
SilverFire Stoves & Cookware, LLC (Retail, 1-10 employees)
Score
out of 10
Vetted Review
Verified User
February 29, 2020
Good value for money.
Talent Director
KMA Talent, LLC (Staffing and Recruiting, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Website builder is easy to use and has a lot of features.
Website builders is easy to make edits with quickly and publishes almost instantly for updates.
Customer service is pretty good. Responded quickly any time I had a challenge.
Pro makes it easier to assist clients without having to log in as them. Also allows me to upgrade/make changes to packages if needed.
Website builder does have restraints on fonts, colors, layouts. Sometimes you have to get creative to make things work.
Banners can be tricky on Website builder as there are background requirements that aren't shown that can add a lot of blank space to your photos/artwork.
February 13, 2020
An adequate place for web hosting
Chief Creative Officer and Head of Product
Alegra Learning (E-Learning, 11-50 employees)
Score
6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
The UI is nice.
The site editing tools are good.
I've had login issues repeatedly.
Not a huge fan of certain aspects of billing.
February 11, 2020
GoDaddy: Great for small businesses; Larger ones - Just use their domain / hosting / email.
CEO (Chief Executive Officer)
Simply Heaven Design (Marketing and Advertising, 1-10 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Technical support
Small Business solutions
Pricing for domains
Data Tracking - Facebook/Instagram compatible websites (for running conversion campaigns).
January 17, 2020
A great all in one solution to all your web presence needs.
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
It can take care of almost all of your web hosting needs in one single place. Which means you don't have to bounce around to get support from different places for different things.
Their customer service is really good. Their response time was excellent and the people I get through to on the other hand are very helpful and knowledgeable.
Their user interface is really simple to use.
I feel like their pricing could be more competitive. A lot of add-ons they offer can be had for cheaper (or free) in other places.
November 30, 2019
GoDaddy fools professionals! Everyone always thinks that I hired someone to create my website.
Business Owner
Sweet Slumber, LLC (Professional Training & Coaching, 1-10 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Low cost.
Easy to use.
Looks great.
Lots of features and add-ons.
Great customer service.
I would like to see a little more versatility on the web pages. I am kind of limited at times. Customized features would be nice.
