Dealer 360 Login Generac (2024)

FAQs

How do I get into the Generac dealer menu? ›

To access the dealer menu/maintenance reset from the main menu press esc, up, up, esc, down, up, esc, up, enter.

The overwhelming majority of Generac generator failures have to do with an old or damaged battery. Generator batteries should be changed every two years at an absolute minimum. Coolant levels. Low coolant levels will trip a sensor and force the generator into a “no start” state.

There could be multiple reasons for a Generac generator not starting. These reasons range from a decrease in the oil level, an empty fuel tank, choke malfunctioning, a closed or clogged fuel valve, a clogged carburettor, a spark plug not working properly, a dead battery, and unclean air filters.

Go to Generac.com, Activategen.com, or call 888-922-8482 to obtain 5 digit numerical activation code. You will need to provide your name, mailing address, email address, the generator fuel type, and generator serial number.

Depending on the age and model of your Generac, it may ​NOT​ have an “ENTER” button on your controller, so just turn the generator to the​ “OFF” position. This will reset the controller and/or clear the fault.

The overload reset button is used in the case of sudden engine shutdown resulting from prolonged engine overload. Should the generator overload, AC power will be cut off, but the engine will stay running. Correct the overload condition and then press the overload reset switch on the front panel.

A Generac whole house generator typically lasts for around 25 to 30 years or 3,000 hours of use. The lifespan of Generac whole-house generators can vary based on the quality of installation and maintenance that the system receives. The generator's size, fuel type, and tank size can also impact longevity.

In the Kohler vs Generac generators debate, we have a clear favorite – and that's Kohler. We've helped businesses and homeowners alike achieve peace of mind knowing they've got a reliable source of backup power for over two decades now.

The revenue decline in 2023 seems attributed to short-term headwinds, not structural issues. Generac has the potential to continue expanding its market share in the foreseeable future as the company deepens its penetration in the domestic motor and generator market.

What is the most common reason generator won't start? ›

Battery Failure

One of the most common reasons a generator will not start is due to a battery failure. Often this could be caused by a loose connection or a sulfation build-up (a build-up of lead sulphate crystals on the plates of lead-acid batteries).

Most home Generac standby Generators operating on Natural gas, propane, or gasoline are designed for about 3000 hrs of engine life. This is about 125 days.

To become a certified Generac Independent Authorized Service Dealer (IASD), a technician must first apply to become a dealer with Generac Power Systems. Once approved as a dealer, they will need to complete Generac's training program for service technicians.

Why is There a Generator Shortage? Customers are having problems finding in-stock generators industry-wide due to ongoing production issues coupled with high demand. When the Covid-19 pandemic hit, it significantly slowed production across the supply chain due to layoffs, shutdowns, etc.